FudtazyⓇ may revise these
terms of use at any time by amending
this page. You are requested to check this page from time to
time to take notice of any changes we make, as they are binding
on you.
By using the FudtazyⓇ App,
(creating a profile or placing an
order), the customers are accepting the below specified Terms of
Use.
1. FudtazyⓇ has
provided the Partner kitchens the
flexibility of
selecting the time required for food preparation in three
categories : i) Instant ii) 5 hours iii) 24 hours. Thereby
offering a Pre-booking facility to its esteemed customers.
Customers are requested to kindly note the time required for
food preparation next to every food item on the FudtazyⓇ App.
2. Any contract that arises out of orders for supply of
food
through FudtazyⓇ is a
contract between Customers and the Partner
kitchens.
3. The Partner kitchens are responsible for making
comprehensive
profiles on FudtazyⓇ App,
providing detailed menus, quantities,
pricing and all other specifics like preferred mode of delivery,
desired notice period for orders and / or any other special
services provided. FudtazyⓇ
will not be responsible for any
discrepancies that may arise thereafter.
4. Once a Customer places an order on FudtazyⓇ, the
Partner
kitchen confirms the order, whereby it commits to the details of
said placed order. FudtazyⓇ
will not be liable for any
discrepancies that may arise thereafter.
5. The Partner kitchens are solely responsible for
preparation
and timely delivery of food (as per terms specified on their
profile) as well as for maintaining quality and hygiene.
FudtazyⓇ
will not be responsible or liable for the quantity or quality of
meals delivered to the customers.
6. FudtazyⓇ will
not be responsible for any health
damages or
sickness caused due to the food delivered by the Partner
kitchens.
7. FudtazyⓇ will
take responsibility of the
non-performance and
untimely delivery of the orders, due to any actions of the
Partner kitchens.
8. The Partner kitchens shall follow the basic hygiene
and
safety requirements as laid down by the FSSAI. If they fail to
do so, the Partner kitchens may be asked for a refund of the
full order value to the client.
9. FudtazyⓇ will
monitor the Partner kitchens closely,
with the
help of Customer feedback provided by the users. It will remove
and block the Partner kitchens, if they are unable to comply
with our standards and / or tarnish our reputation.
10. FudtazyⓇ is
not responsible for any liability, if
any, that
may arise from the misuse of their shared information, if any,
or from the consumption of any food and beverages prepared by
the Partner kitchens.
11. We disclaim any/all liability to the Customer for
the supply
of the Food Delivery, Goods and Services to the full extent,
permissible under applicable law. This does not affect the
Customer’s statutory rights as a consumer.
12. When ordering from FudtazyⓇ, customers may be
required to
provide an e-mail address and password. Customers must ensure
that they keep these details secure and do not provide this
information to a third party.
13. When ordering from FudtazyⓇ, customers will receive
an
automated confirmation message / email specifying the details of
the placed order. Customers are required to check this message /
email carefully and must inform FudtazyⓇ immediately in case of
any discrepancy. The said automated confirmation message / email
is not the same as the actual confirmation from the Partner
kitchen committing to fulfill the order.
14. All discounts, promo codes, cash backs, loyalty
discounts
and other such benefits are applicable on online orders (placed
on FudtazyⓇ app) only.
15. Any discounts or promotions including referral
promotions
offered by FudtazyⓇ are in
good faith. Any user trying to misuse
the offers can be banned or the offer can be revoked at any
point, the rights to do so solely rests with FudtazyⓇ.
16. FudtazyⓇ
reserves the right to remove or revoke
credit
(referral or otherwise) from customer's accounts on
identification of misuse, expiration of offer etc.
17. FudtazyⓇ
reserves the right to limit usage of credit,
whether
by way of amount, which the partner kitchens / dishes it may be
applied on, or in any other way it see's fit.
18. We have taken all reasonable steps to prevent
Internet fraud
and ensure any data collected from you is stored as securely and
safely as possible. However, we cannot be held liable in the
extremely unlikely event of a breach in our secure computer
servers or those of third parties.
19. FudtazyⓇ
strives to ensure that all information on
this
website is correct and error free. We apologize for any errors
or omissions that may have occurred. We cannot warrant that the
use of FudtazyⓇ will be
error free or fit for purpose, timely,
that all errors will be corrected; or that the site or server
that makes it available are free of viruses or bugs. We do not
make any warranty whatsoever, whether express or implied,
relating to the fitness for purpose, accuracy or reliability.
20. Disclosure
We may disclose to third party services certain personally
identifiable information listed below:
• Information you provide us such as name, email, mobile phone
number
• Information we collect as you access and use our service,
including device information, location and network carrier
This information is shared with third party service providers so
that we can:
• Personalize the app for you
• Perform behavioral analytics
21. The food images used in the app are just for
reference purposes, actual food may vary.
22. By accepting our Terms & Conditions, you are giving
FudtazyⓇ
permission to send promotional communication about, but not
limited to, offers, new partner kitchens, dishes or cuisines
etc.
Orders once placed cannot be cancelled and are non
refundable.
The distance of the Partner kitchen from the
customer in
kilometres, will be mentioned on every page of the kitchen.
1. What information we collect about you?
We collect personal information from you when you order goods or
services from the FudtazyⓇ
App or use FudtazyⓇ
website. We also
collect information when you complete any customer survey.
Website usage information may also be collected using cookies.
2. Cookies and Google Analytics
Cookies are small text files that are placed on your computer by
websites that you visit. They are widely used in order to make
websites work, or work more efficiently, as well as to provide
information to the owners of the site.
This website uses Google Analytics, a web analytics service
provided by Google, Inc. ("Google"). Google Analytics uses
"cookies", which are text files saved on your computer, to help
the website analyze how you use the site. The information
generated by the cookie about your use of the website will be
transmitted to and stored by Google on servers in the United
States. If this website anonymizes IP addresses, your IP address
will be truncated by Google within a EU member state or other
EEA state before being transmitted to the US. Only in
exceptional situations will your full IP address be transmitted
to Google servers in the United States and truncated there.
Google will use this information for the purpose of evaluating
your use of the website, compiling reports on website activity
for website operators and providing other services relating to
website activity and internet usage. Google will not associate
your IP address with any other data held by Google. You may
refuse the use of cookies by selecting the appropriate settings
on your browser, however please note that if you do this you may
not be able to use the full functionality of this website. By
using this website, you consent to the processing of data about
you by Google in the manner and for the purposes set out above.
You can also prevent Google from collecting information
(including your IP address) via cookies and processing this
information by downloading this browser plugin and installing
it: https://tools.google.com/dlpage/gaoptout
Most web browsers allow some control of most cookies through the
browser settings. To find out more about cookies, including how
to see what cookies have been set and how to manage and delete
them, please visit www.allaboutcookies.org.
3. How will we use the information we collect from you?
Information that we collect from you is used to process your
order and to manage your account. We may also use your
information to email you about other products or services that
we think may be of interest to you.
In processing your order we may send your information to credit
reference and fraud prevention agencies.
From time to time we may send your information to third parties
which we consider may have goods or services which are of
interest to you.
4. Other Websites
Our website may have links to other websites. This privacy
policy only applies to this website. You should therefore read
the privacy policies of the other websites when you are using
those sites.
5. Facebook Data Deletion
FudtazyⓇ is a food delivery app and we do not save
your
personal data in our server. According to Facebook policy, we
have to provide User Data Deletion Callback URL or Data Deletion
Instructions URL.
When You Create Your Fudtazy Account Using Facebook, We Take
Your Public Name And Public Email ID If It Is Available.
If you want to delete your activities for FudtazyⓇ,
you can
remove your information by following these steps:
Using Fudtazy App:
1. Open Fudtazy App On Your
Android/iOS Device.
2. Click On The Profile Icon At The Bottom Right Corner Of The
Screen.
3. Click On Logout Icon On The Top Right Corner Of The Screen.
4. On A Successful Logout, All Your Present Data Provided To
Fudtazy Will Be Deleted.
Using Facebook:
1. Go to your Facebook Account’s
Setting
& Privacy. Click
“Settings”
2. Look for “Apps and Websites” and you will see all of the apps
and websites you linked with your Facebook.
3. Search and Click Fudtazy in the search bar.
4. Scroll and click “Remove”.
5. Congratulations, you have succesfully removed your app
activities.
All Your Details That Fudtazy Had Stored Will Also Be Deleted.